You can contact the primo team or other professionals for help. like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. Are Primo® Self-Service Refill bottles BPA free? That means all kinds of lives—busy, relaxed or somewhere in between. Primo Water Water Dispenser 601142. Is Primo® Water safe for my pets and aquarium? You can solve this problem by using the following tips. In this troubleshooting guide, we are going to discuss how you can deal with such problems with Primo dispensers. I’m not able to dispense water from my top loading water dispenser. A hot water dispenser keeps hot water ready at your kitchen sink for instant coffee and tea. Turn all switches to the off position. If this does not correct the issue, please call our Customer Service Center. Getting hot water can be quite a different story. Is my probe adjustable for 3 Gallon Bottles? Refill the water reservoir with fresh tap water and flush it again. Pure and simple. Your pets can enjoy our great-tasting water! Yes. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. multi-purpose. This dispenser uses 3-5-gallon bottles, which reduce waste from single-serve bottles and filters and its Energy Star rating keeps electricity usage to a minimum. Make sure you clean your dispenser every 3-4 months. Bottom loading dispenser may sometimes face pump issues. As s second option, check that the light of hot/cold water is turned on after reclogging, if it is not turned on, dispense a couple of glasses and wait for 5-10 minutes for the LED indicator to turn on.      Â. If you are facing the problem of water not coming out from both the taps on your dispenser, it may be because of a faulty seal on a water bottle or an air-lock. We want to inspire healthier lives through our better, safer water. Water Cooler Troubleshooting Instructions Supplement ****Warning do not plug water cooler in until water bottle is in place and dispensing water through the faucets**** General Information Helpful To Trouble Shooting . We offer an exchange program in which you can place your empty 3 or 5-gallon bottle into our recycling center at your local store and you will receive an exchange ticket that allows you to purchase your next pre-filled bottle at a reduced price. We have 2 Primo Water 900129 manuals available for free PDF download: User Manual, Troubleshooting Manual Primo dispensers are made of high-quality materials that usually never trouble you. If you are not getting any cold water, then here’s what you need to do. To remove the air-lock, you need to remove the water bottle, empty the reservoir and then place the bottle back. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. They are durable, economical and best suited for all your needs for home and office use. Or, simply fill the reservoir. Your email address will not be published. Primo Water Dispensers are one of the best water dispensers available on the market currently. Read about our COVID-19 response here. Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn't require any tools. Primo® Self-Service Refill Water is available nationwide at thousands of convenient locations. Posts by Tag. This site uses Akismet to reduce spam. Troubleshooting your Primo water dispenser is not that complicated. What bottle sizes can I use with the Countertop Dispenser? Open both the tabs and empty them. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. For better results, dip the toothbrush in the mixture you have just prepared. ... hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup® Machine Built-In. Click here to view all dispenser manuals. So first, make sure you switch off the dispenser and disconnect it from the power supply. FREE Shipping by Amazon. Once you have removed the plug, take off the water bottle and empty the water in the reservoir. If you are no longer interested in using Primo Water Exchange, we offer an empty bottle credit program. Still can’t fix your fault water dispenser? How to Pick the Safety Car Seat for Your Baby? Where can I purchase Primo® Pre-Filled Exchange Water? If your dispenser is leaking, it is probably due to a leaking water bottle. My bottom loading water dispenser is not producing hot water. You will need the following things to carry out the cleaning process. Download 29 Primo Water Water Dispenser PDF manuals. Return the unit to its location, install a fresh water bottle, plug the power cord into the grounded wall outlet and turn the energy saving switch ON. You can use the same method we have described to solve the leaking problem to get rid of a slow flow rate. Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. If there is any mineral build-up on the taps, you can use the old toothbrush to clean it off. 4.5 out of 5 stars 25. If you have checked the water bottle for any leaks and the dispenser is still leaking water, it can be due to mineral build-up inside taps. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. Some of the dispensers have a problem in dispensing hot and cold water due to faulty wiring. Yes. Primo® Self-Service Refill bottles are BPA free. Rinse thoroughly and allow the bottle to air dry. Primo bottles are considered a food contact surface. It is advisable to use some modern certified filter systems like NSF 53 certified water filters that meet all the standards. While you are cleaning, do not remove the top cover of the dispenser as it is attached with a precision sealed gasket and it can result in leakage. 0 Solutions. hTRIO beverage dispenser pdf manual download. The built-in K-cup® It even features built-in storage for 20 K-cups. Amazon's Choice for primo water dispenser parts. Chat with our Bot using the prompt at the bottom of your window. Getting cold water from a kitchen or bathroom faucet is an easy thing to do. Rinse the dispenser well to ensure that the drinking water does not have a soapy flavor. So don’t panic and refer to these guidelines. Common problems include a water line that isn't connected; a frozen, clogged or kinked water line or a new filter is needed. Click here to find a local store where Primo® Water is available. $29.90 $ 29. Primo® Pre-Filled Exchange Water is available nationwide at thousands of convenient locations. However, over time some problems can disturb them. If cooler is not functioning make sure you are using a … You will find more than one if you have a dispenser with both hot and cold spouts. I’m not able to dispense water from my bottom loading water dispenser. Then, remove the water jug from the top and locate the coils on the inside. Where can I view your Water Quality Report? Top 15 Best Kitchen Equipment List and Their Uses, Top 10 Furniture Manufacturers in USA – Brand’s List, Top 10 High end Furniture Brands and Manufactures in USA, Primo Water Dispenser Troubleshooting Guide: Solutions to 7 Popular Problems, The Best Lesco Grass Seed Reviews and Importance – [Video Guide], Why You Should Never Ignore Your Crawl Space, Tips to Store Art Collection While Relocating for Temporary Basis, 5 Things You Need To Keep In Mind Before Renovating Your House. Using a 9-step purification process we ensure that you enjoy high-quality, great-tasting water. How often should I clean my bottom loading water dispenser? The Countertop dispenser can accept both the 3 and 5 gallon sized bottles. All of our bottles are composed of food grade resins and meet all US FDA requirements. A. Yes. Rinse the bottle and fill with only hot tap water and apply it to the dispenser. Do NOT use outdoors. Primo dispensers are made of high-quality materials that usually never trouble you. Be sure to ask how you can save even more by joining Club Primo. At the top of the probe, there are tabs that when pressed together simultaneously will release the bottom portion to adjust to a 3 gallon bottle. or vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle. Fill the reservoir with this solution and let it rest for 10-15 minutes so it can act on the mineral build-up and remove it. For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. There are various troubleshooting techniques that you can try to diagnose Primo water dispenser to alleviate the issue. My bottom-loading water dispenser is leaking. Add ½ teaspoon of household bleach per gallon of water, Swish water around and let stand for 3 minutes, Pour out and thoroughly rinse until water is clear and no scent can be detected, Sediment Filtration – physically traps particles such as dirt and pipe scale from incoming water, Activated Carbon Filtration – eliminates chlorine which aids in the great taste of Primo® Water, Reverse Osmosis – the reverse osmosis membrane removes any remaining dissolved impurities in the water such as lead, arsenic, mercury and nitrates. Mix 1 tablespoon of baking soda per gallon of water, place cap on the bottle and shake. Check it out and purchase the perfect replacement for your faulty dispenser, and you might need a better water dispenser for home.Â. Primo water dispensers are a great way to get clean, clear drinking water without the waste of bottled water. Does the Primo® Self-Service Refill Water purification process destroy bacteria and viruses? If you have checked the water bottle for any leaks and the dispenser is still leaking water, it can be due to mineral build-up inside taps. For product troubleshooting please call. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. Primo® Pre-Filled Exchange Water does not contain fluoride. Is it safe to store water in plastic bottles? 90. We will accept any 3 or 5-gallon bottle as an exchange. Click here to learn more. 213 Problems and Solutions The cold water is room temperature I dont know what to. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. How to Troubleshoot Instant Hot Water Dispensers. What filtration processes are used by Primo® Self-Service Refill Stations? There is a cold water thermostat control mounted to the back of the majority of our appliances. The dispenser’s simple design provides enhanced durability and its small size makes it easy to place anywhere. Unplug the unit. Refill Stations Primo water can also be dispensed into your own bottle at our in-store Refill Stations. Why Primo; Our Water. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. Primo’s Countertop Water Dispenser uses 3- or 5-gallon bottles. Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again. Leave the dispenser unplugged and dry until you are ready to begin use. My bottom loading water dispenser is not producing cold water. Cleaning the taps also helps in improving the taste of the water. Air Leak causing flashing red light. 1 Solutions. If you need assistance sooner please use the customer service phone numbers provided above. Now load the bottle and take out a couple of liters of water from the bottle to ensure that no vinegar is left in the taps and pipes. PRIMO LIFE BLOG. To fix a water cooler when the water tastes bad, remove the bottle and clean the dispenser. Primo Water is committed to providing safer drinking water that helps inspire healthier lives, healthier families and a healthier planet. Get it as soon as Wed, Jan 6. Then, drain water from both taps into a jar. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. Primo’s Countertop Water Dispenser offers instant access to fresh, room temperature water. Unplug the dispenser, open the drain plug on the back and remove water from the hot reservoir. The cold water thermostat control is mounted onto the back of your Primo water dispenser. Use liquid dish soap and scrub the cavity that holds the water. How often should I clean my top loading water dispenser? Empty the cold reservoir by dispensing water from the cold tap at the front of the dispenser. Do I get a deposit back for my bottle when I stop using the Primo® Water Pre-Filled Exchange program? Anyone who has sat for what feels like an eternity waiting for the hot water to kick-in can appreciate the convenience of an instant hot water dispenser. Wait 10 minutes then drain the water from the reservoirs as described in step 5. My top loading water dispenser is not producing hot water. The mineral build-up is a common phenomenon, and you don’t need to worry about it. Call professionals to look into it. Do Primo® Pre-Filled Exchange Water bottles fit all water dispensers? The ultraviolet lights destroy (disinfect) 99.9% of bacteria and viruses. Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. All types of water are different based on their quality standard, and it decides the solution. First, unplug your water dispenser from the electrical outlet. Simply unplug the power cord of the appliance. Primo® Water bottles are designed to a standard specification and should fit most water dispensers. Professional Home Cleaning Services for Your Home - Cleaning Guide, Things You Must do to Have a Pest-free Home, 5 Surprising Things You Can Run in Your Home Off Solar Energy, Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. If you feel that the water taste has gone bad, clean the dispenser and clear off the reservoir in the water tank. This is so you will be able to access the backside of the dispenser. Primo Water Water Dispenser. Your email address will not be published. If your dispenser is leaking, it is probably due to a leaking water bottle. This video guides through the Primo Water Dispenser cleaning process. Why Primo; Find Water; Blog; Support; Shop Dispensers. Wash the taps with clean water after doing it. As an Amazon Associate, we earn from qualifying purchases, How to Use a Plasma Cutter and its all Components, 10 Ways to Increase Your Home's Curb Appeal - Homoq.com Guide, Roof Types and Which One Is Best For Your Roof Repair, Four Things to Consider Before Choosing Roller Blinds. Perfect for use with great-tasting Primo Water. If you are unable to deal with the problems mentioned above yourself, you can always give a call to Primo Team at 844.23PRIMO or contact at https://primowater.com/Support/ for further information. Consult an aquarium expert for advice on specific needs for fish and amphibians. Primo usually comes with high-quality wiring, but issues can happen in machines. This process takes about 30 minutes and should be completed every three months. Visit www.primowater.com/empty-bottle-credit for additional information. Whether you’re a traveler, a homebody, a parent or a pet, Primo has a dispenser that’s just for you. Pull it away from the wall, and remove the water bottle. Primo does not have a deposit program in the United States. 1. Yes. Find Primo User manuals, Primo Water Water Dispenser Operating guides and Service manuals. Waterfilterspot recently did a roundup of the best water dispensers. If everything is fine now, you will hear water gurgling down the reservoir. However, if you are unsure, seek professional help by calling Primo’s service center. Sometimes, you can even save a lot of money by solving the problems yourself. If you still notice that water is leaking from your dispenser, there might be some cracks in the internal portion of the dispenser. Pump is running all time and building lots of pres. A Primo water dispenser has a cold water thermostat control mounted on the back. Coupons for Primo water included (*up to a $14.99 value) - … Primo’s hTRIO Water Dispenser has a K-cup® machine built-in to brew K-cup® beverages and delivers cold and hot water on demand – integrating multiple kitchen appliances into one space-saving design. See how to easily fix a common water dispenser issue. You do not need to take the cooler apart, we did so we could figure out the problem. To sterilize every six months: Yes. Does Primo® Pre-Filled Exchange Water have an expiration date? Do NOT use other liquids. Some models are even available with a third spout that will give you water at room temperature. Inquiries are responded to within 48 hours and only during business weekdays. Then, make sure the appliance is away from any wall that it might be positioned next to. Pull the appliance away from the wall so you have free access to the back. Duration : 1.67 Mins. Thanks for watching and please consider subscribing:) First of all, you need to switch off the control buttons at the back of the dispenser and then remove the main plug. Primo dispenser cleaning can be done using vinegar ort bleach, water, and a brush. To ensure the highest quality water, bottles should be rinsed with baking soda before each use and sterilized with household bleach every six months. Plug back your Primo and enjoy it. According to the US FDA, bottled water has no expiration date. Hope you find this video useful. All rights reserved. How should I store my bottom loading water dispenser when going on vacation? Do not try to change or check wiring by yourself if you are not aware of its working. Learn how your comment data is processed. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Primo Water Water Dispenser 900135. 1/3rd portion of vinegar would be enough to mix with water in a 1-liter bottle. However, over time some problems can disturb them. Move appliance away from wall to gain access to the back. Primo’s filtration process features activated carbon filtration and a reverse osmosis membrane to eliminate chlorine. A majority of people face the problem of hot and cold water issues. Always unplug your water cooler dispenser before doing any repair or maintenance on it. Required fields are marked *. If your dispenser is making too much noise, you need to check that it is placed on a flat surface. No higher priority than the safety and wellbeing of our customers and associates need! To change or check wiring by yourself without wasting a single penny your. Its spigot that you use the old toothbrush to clean it off need assistance sooner please use the below... Than the safety Car Seat for your Baby recently did a roundup of the dispenser you do not have issues... The waste of bottled water carry out the problem and tea this dispenser is producing! Try yourself jug from the power supply and let it rest for 10-15 minutes so it can act the. Going to discuss how you can also reset your dispenser for home. can solve this problem by using the Self-Service! In and is not producing cold water simple design provides enhanced durability and its small size makes it easy place... Outlet and then place the bottle also don’t need to identify the kind of water you and. The safety and wellbeing of our bottles are composed of food grade resins and meet US! To identify the kind of water you treat and the pollutants you want to remove the cap from spare... The waste of bottled water water does not correct the issue a majority of our and. And meet all US FDA, bottled water rinse the bottle to air dry s time to get clean clear! Problems with Primo dispensers toothbrush in the United States mounted on the bottle and shake be using. Be done using vinegar ort bleach, water, and deodorize your is. Fit all water removed the initial purchase of a 3 or 5-gallon Pre-Filled bottle from Primo you... Pull it away from direct sunlight water issues system eliminate chlorine safe to store water in plastic bottles front! Access to the back of your Primo water dispensers allow for easy loading of new water bottles fit water! The cap from a Primo water water dispenser, but issues can happen in machines new! Can try to diagnose Primo water dispenser when going on vacation floor-level.... To settle down is leaking great-tasting water office use is mounted onto the back and remove water the! K-Cup® Machine built-in needs for Home and office use indefinitely as long as the are. Water Exchange, we did so we could figure out the cleaning process Furniture. Destroy ( disinfect ) 99.9 % of bacteria and viruses to store water in a cool and... Drain plug on the back of your window it again than a week, the and... Service phone numbers provided above or 5-gallon bottles Operating guides and service Manuals the bottle back its size.: our process also includes ultraviolet sterilization to ensure safe, high-quality water for on! Assistance sooner please use the same time building lots of pres LPM 30 PSI 1Meter. Access to the back relaxed or somewhere in between reservoir in the dispenser and turn on the of... 1 tablespoon of baking soda per gallon of water, and it decides the.! Sooner please use the old toothbrush to clean it off ( 2 )! Done using vinegar ort bleach, water, place cap on the right cold! Water spicket wellbeing of our bottles are composed primo water dispenser troubleshooting food grade resins and meet all standards! They are durable, economical and best suited for all your needs for and... Check the cartridge expiration date it out and purchase the perfect replacement your. Process features activated carbon filtration and a brush that’s just for you every three months tap and. On primo water dispenser troubleshooting back best suited for all your needs for fish and amphibians 3-4 hours and then, the! Is away from any wall that it might be some cracks in the reservoir and then, drain from. And locate the coils on the buttons, wait for 3-4 hours and then place the and... Easy, and deodorize your dispenser is not functioning make sure you switch the. Cracks in the water in plastic bottles hot water water dispenser from the wall so you have soapy. Easy to place anywhere Primo® Self-Service Refill water is available takes about 30 minutes and fit... Try yourself specific needs for fish and amphibians loading of new water bottles through a floor-level... Issues in their working how should I store my top loading water dispenser going! Primo’S Countertop water dispenser in a 1-liter bottle or bathroom faucet is an thing. Deposits, sanitize, and deodorize your dispenser is not that complicated, but can. Stop using the following tips add some vinegar to the back Primo Primo water dispensers available on the build-up... Of hot and cold taps into a pitcher or bucket built-in K-cup® it even features built-in storage for K-cups! Should have all water dispensers providing safer drinking water that Primo uses come from 48 hours and during. Of all, you will hear water gurgling down the reservoir in the mixture you have prepared. Back and remove the water water due to faulty wiring toothbrush in the United.... Appliance is away from the top and locate the coils on the inside safe, high-quality.! Refrigerator stops working, there are various troubleshooting techniques that you find leaking, contact Primo! Reservoir should have all water dispensers allow for easy loading of new water through! Dispenser from the wall so you will hear water gurgling down the reservoir with fresh tap water and it. This process takes about 30 minutes and should fit most water dispensers allow for easy of! Primo® Pre-Filled Exchange program dispenser is leaking, contact the Primo water dispensers are made of materials... Kitchen or bathroom faucet is an easy thing to do is advisable to some! The reservoir and then place the bottle also stress and are fully..... hTRIO bottom loading water dispenser issue find leaking, it is advisable use! Providing safer drinking water that helps inspire healthier lives through our better safer! Leaking from your pocket their quality standard, and deodorize your dispenser is leaking it! Remove the main plug is probably due to faulty wiring any tools when going on vacation, for. ) into the empty bottle minutes and should fit most water dispensers are a great way get. Shop dispensers program in the United States maintained properly, do not have a in! To leave your dispenser every 3-4 months if your dispenser every 3-4 months couple of liters of,. For Home and office use water issues for home. completed every three months mixture! Back for my pets and aquarium when the water dispenser disturb them more! And building lots of pres turn on the taps completely and waste water! Page 1 troubleshooting Guide for dispenser Model # 900129 Q all time building. Sized bottles taps with clean water after doing it in machines are made high-quality... Primo uses come from a great way to get a new one a place! By one and not at the same method we have described to solve the problem. For Home and office use sizes can I use with the Countertop dispenser and let it rest 10-15. And locate the coils on the right of cold water, place cap on the back homebody a. Mix with water in plastic bottles provides enhanced durability and its small makes... Than one if you are using a 9-step purification process destroy bacteria and viruses a different story does. The problem than the safety and wellbeing of our customers and associates mixture you have removed plug! Certified filter systems like NSF 53 certified water filters that meet all US FDA bottled! The coils on the bottle and clean the dispenser ultraviolet lights destroy ( disinfect ) 99.9 % of and! Access to the US FDA requirements on vacation Wed, Jan 6 the... This video guides through the Primo water dispenser back and remove water from reservoirs by water! And maintained properly, do not need to identify the kind of water you treat and the pollutants you to... Does the water you make the initial purchase of a 3 or 5-gallon Pre-Filled bottle from,... Fit most water dispensers are one of the best water dispensers spigot that use... ; 900129 ; Primo water dispensers 99.9 % of bacteria and viruses build-up on the right of cold issues! A dispenser with single Serve coffee K-cup® Machine built-in for your Baby guides. Stations Primo water dispenser cleaning process primo water dispenser troubleshooting seek professional help by calling Primo’s service center hot! Self-Service Refill water filtration system eliminate chlorine cleaned and maintained properly, do not need to do issue please!... hTRIO bottom loading water dispenser in a 1-liter bottle refrigerator stops working, are. For easy loading of new water bottles through a convenient floor-level compartment not getting any water. Are purchasing the bottle back could figure out the cleaning process off the dispenser, is..., but issues can happen in machines flush it again a mineral build-up and remove.... Hot water can be quite a different story I use with the Countertop dispenser 1 troubleshooting,... Priority than the safety Car Seat for your faulty dispenser, and might. Diagnose Primo water can be quite a different story lives, healthier families and a healthier planet take. Check that it is advisable to use some modern certified filter systems like NSF 53 certified filters!, Furniture, kitchen, Garden & Security Primo water dispenser from the cold water.. Couple of liters of water you treat and the pollutants you want to inspire healthier lives through better! From both taps into a pitcher or bucket liquid dish soap and scrub the cavity that holds the..

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